Soham Roy
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Recent activity by Soham Roy-
Emeritus Grading Scales
For our Emeritus diploma programs our grading system uses a grade point average (GPA) scale that runs from 0 to 10. Students are assigned a final GPA in each of the required courses on a scale of 0...
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Withdrawals, Refunds and Deferrals
Emeritus has a fair policy in place for refunds. The refund policy as well as procedure shall be communicated to all students (both existing and prospective) clearly via our website and student co...
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Minimum Attendance Required
Emeritus adopts a Learning Management System (LMS), which is a customized deployment of Instructure’s Canvas LMS to assist students to keep track of their attendance and grades at any point in tim...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...